Airbnb Cleaning Contract Template

The last guest checked out at eleven; the next one checks in at three. In that gap the whole unit has to be reset — beds stripped and remade, bathrooms sanitized, kitchen surfaces wiped, trash gone, and the consumables back on the shelf before a stranger walks in. A short-term-rental turnover isn’t a house cleaning with a different label on it; it’s a timed reset run against a clock the cleaner doesn’t control. This is a free, no-signup STR / Airbnb cleaning service agreement you fill in on this page and print or save as a PDF. It assembles from a clause set built for turnover work — a turnover-scope spec, photo documentation, a consumables pass-through, and an access-code clause — with a place for the cleaner and the host to sign. Nothing uploads, and nothing is stored beyond your browser.

The turnover scope is the whole agreement

A recurring house clean can run long without breaking anything; a turnover can’t, because a guest is arriving on it. The STR turnover scope clause exists to pin down exactly what one turnover covers — the editable scope list spells out the room, linen, and restock spec (make beds, replace linens, sanitize bathrooms, clean kitchen surfaces, empty trash, restock consumables), and the per-turnover rate sits on its own line as a flat price or a per-bedroom price. The clause also states plainly that deep-cleaning work (inside the oven, under furniture, a seasonal reset) is not in the turnover price unless it’s separately quoted, so a host can’t fold a spring clean into a same-day flip. Price the turnover first with the house cleaning price calculator, then drop your number into the scope clause.

Photograph every turnover — it protects both sides

On a turnover the cleaner is frequently the only set of eyes in the unit between two guests, which is exactly why the damage-and-photo-documentation clause matters more here than on any other cleaning job. It states the cleaner will photograph pre-existing damage or unusual conditions on arrival, and that the cleaner isn’t responsible for damage that predates the visit or for normal wear and tear. For the host, those arrival photos are the evidence trail that lets an Airbnb damage claim land on the guest who caused it rather than on the cleaner who found it. The clause also gives the host an editable review window — set in hours, because a turnover decision can’t wait on a weekly check-in — to look at the documentation and flag anything disputed before the next guest is in the door.

Consumables get billed back to the host

The thing that quietly eats a turnover cleaner’s margin is the supply run: toilet paper, hand soap, shampoo, trash bags, the coffee pods the listing promises. The guest-supply-restock clause keeps that off the cleaner’s books by separating the cost of consumables from the turnover labor. It carries an editable restock policy line — restock included up to an agreed amount, passed through at cost, or at cost plus a markup — and a minimum-inventory line where the host commits to keeping a buffer on-site so nobody is buying paper towels at retail mid-flip. Every amount in that clause is a blank the two of you agree on; the template doesn’t assume a per-turnover allowance or a markup percentage, and you shouldn’t copy one from anywhere either.

The one question every STR contract has to answer — who holds the code

Access is where turnover arrangements actually break. The property-access clause records the keyholder arrangement — a lockbox, a key kept on file, or a smart-lock code — and what happens when access fails: an editable lockout fee for the date a cleaner arrives and can’t get in. Hosts who rotate a smart-lock code per guest should use that clause to say how and when the turnover code reaches the cleaner, because a code that arrives late turns into a turnover that misses check-in. The companion supplies-and-equipment clause settles the other access question — whether the cleaner brings products and gear or the host stores them in the unit — so neither side shows up assuming the other one packed the vacuum.

Renewal, liability, and the standard terms

Turnover work is ongoing by nature, so the agreement carries an auto-renewal clause that keeps the arrangement rolling season to season with a written opt-out window, rather than re-signing every month. Around it sit the terms any service agreement needs: a limitation-of-liability clause that caps the cleaner’s exposure, payment terms and a late-fees line for hosts who pay per turnover or on a cycle, a cancellation clause for the guest who cancels last-minute and kills a booked flip, plus force-majeure and dispute-resolution boilerplate. Each one is editable and each percentage, window, and dollar amount is left blank for you to set — a renewal notice period and a late-fee rate are decisions, not defaults the template should make. If the host wants a recurring residential or commercial arrangement instead of per-turnover STR work, that’s a different document — the cleaning service contract is built for standing accounts.

What it is — and isn’t

This is a document you fill in and hand off, not a booking system, a payment processor, or a guarantee that any clause is enforceable. There’s no stored host database, no code vault, and no legal review baked in. The not-legal-advice notice prints at the bottom of every version because it’s accurate: this is a starting-point template, and a turnover relationship can involve property damage, guest claims, and access to a home — exactly the situations where wording matters. Before you rely on it for anything you’d defend, have a licensed attorney in your state read it against your local rules. When a turnover’s done and it’s time to get paid, bill it on a service invoice — this contract isn’t your invoice.