Jobber vs ServiceTitan: one publishes its prices, one doesn't

Most “Jobber vs ServiceTitan” comparisons open with two prices side by side. They shouldn’t, because only one of those prices exists. Jobber posts a complete grid you can read in a browser; ServiceTitan posts three tier names and a demo form. So the real decision here is not which number is lower — it is whether you are buying a tool you can price yourself or entering a sales process, and what you should insist on knowing before you do the second one.

One disclosure before the tables. Fieldwynn, the field-service app we’re building for small crews, is ours, and so are the free calculators linked from this page. It is not launched: no price, no plan card, nothing to buy — which is exactly how it appears at the end. Everything else here comes off the vendors’ own pricing pages as read on 22 August 2026, and anything a vendor does not publish is left marked rather than filled in from a review site.

The disclosure gap, stated plainly

Three vendors, one price list. That is the honest headline, and it decides more than it looks like it does: it sets who can budget before they talk to anyone, and who has to spend a week of sales calls to learn what a tool costs. Workiz is the starkest of the three — not one dollar figure appears anywhere on its pricing page, and even the rows of its own plan-comparison table read “Request pricing”. The single dollar amount on the page is an FAQ line saying an annual plan “can save $400+”, which tells you the size of a discount without ever telling you the size of the bill.

What Jobber actually costs at your crew size

Jobber’s pricing page is not one price per plan. It opens with a team-size selector — Just me, 2-5 people, 6-10, 11-15, 16 or more — and both the price and the included-user count move with it. That means a sentence like “Jobber Connect is $99 a month” is only true for a solo operator, and misleading for anyone else. Here is the whole published grid.

Two structural facts fall out of that grid before any price does. Core exists only for a solo operator — it disappears from the plan list the moment you select a crew — and Plus is the reverse, absent at Just me and available from two people up. And at sixteen or more users Jobber stops publishing entirely: every card reads Contact Sales, so above fifteen people Jobber is exactly as quote-shaped as ServiceTitan. The published-pricing advantage is real, and it has a ceiling.

The band structure itself is where the money moves. Because price steps by band rather than by seat, the expensive hire is the one that crosses an edge. On Connect with annual prepay, five users is $149/mo and six is $229 — that sixth hire adds $80 a month before they touch a job. Cross from ten to eleven on Grow and the step is $100/mo. Jobber does publish a flat $29 per additional user, but at these bands the included-user count matches the top of the band, so the band step is the charge a growing crew meets first. The flip side is that the top of a band is where Jobber is cheapest per head: ten users on Connect at $229 works out near $23 a user, against $99 for the solo operator paying for one. If you are two hires away from a band edge, price the band you will be in next year rather than the one you are in today, and run both through the Jobber pricing calculator before you commit to an annual prepay.

What ServiceTitan publishes: three names and a sentence

ServiceTitan’s pricing page names Starter, Essentials and The Works, and shows “Request Pricing” against each. The only claim it makes about its own pricing is that “our per-technician pricing is designed to fit your business and goals, at any size” — which tells you the shape of the model and nothing about its scale.

That is worth taking at face value rather than filling in. Per-technician dollar ranges for ServiceTitan circulate widely on review and blog sites; the vendor confirms none of them, and this page will not repeat them, because a number you cannot trace is worse than an admitted blank. Annual contracts and a separate implementation fee are also widely reported by third parties, and are equally absent from the vendor’s page — so treat both as questions to ask, not facts to plan around.

Which makes the quote itself the real comparison surface. Before a demo turns into a proposal, get these in writing: the per-technician rate and what counts as a technician; the minimum term and what happens if you cancel inside it; the implementation or onboarding charge and whether it is refundable; the payment-processing rate and any fixed per-transaction fee; and which of the capabilities in the demo sit in your tier versus cost extra. If a rep will not put a number on paper, that is information too. If the demo has already convinced you the platform is more than your shop will use, the ServiceTitan alternatives rundown maps the lighter tools built for smaller crews, and the best field service software roundup sets all four vendors side by side.

Jobber vs Workiz: the same gap, one rung down

The Jobber-versus-Workiz matchup gets searched almost as often as the ServiceTitan one, and it resolves the same way for a different reason. Workiz is not an enterprise platform holding prices back for a tailored proposal; it is a comparable SMB tool that has simply chosen to gate everything. Standard, Pro and Ultimate all read “Request pricing”, the seat counts are not published either, and the Genius add-ons and card readers are marked sold separately with no price attached.

So a small crew comparing the two is comparing a full price list against a form. That is not a verdict on the software — Workiz has real strengths, and its own add-on line-up leads with phone and call handling — but it is a real difference in what you can decide today. If Workiz is on your shortlist, the Workiz alternatives page covers the same ground for operators who want a number before a call, and the Jobber alternatives hub does the reverse for crews who find Jobber’s band steps arriving faster than their revenue.

The integration question ServiceTitan just made concrete

Platform risk is usually an abstraction in a comparison like this. In August 2026 it stopped being one. Homepros reported on 18 August that ServiceTitan ended its integration with Podium, the messaging and reviews tool, effective 15 September, with the notification going out by email on 12 August. ServiceTitan’s account, as reported there, is that Podium was under “a legacy partnership that had run its course”, that Podium “opted not to certify”, and that its “legacy integration is not in compliance with our Marketplace standards”. Podium’s account is different: its CEO Eric Rea described “a termination notice with 30 days to figure it out” and put the number of affected contractors at nearly 1,000 — his estimate, reported by the outlet, not a figure either vendor has published.

Both framings can be read charitably, and a platform is entitled to set certification standards for what plugs into it. The operator lesson survives either version. When your system of record owns the integrations, a partnership decision made above your head can remove a tool you built a workflow on, at a month’s notice, and your only options are the ones your vendor still supports. That risk is not unique to ServiceTitan, and it is not a reason to rule it out — it is a reason to ask, during the demo, what the integration certification policy is and what notice you would get. It is also part of why a switch is worth scoping before you need it: our playbook for switching off Jobber walks the export, parallel run and re-enrollment steps in the direction most small crews travel.

Run the comparison you can actually run

You cannot price Jobber against ServiceTitan. You can price Jobber against itself at the crew size you will be running next year, and against the other SMB tool that publishes — Housecall Pro, which posts $59/mo at one user and $299/mo at eight on annual billing, plus $100 and $75 per extra user on its middle and top plans. That comparison is fully sourced on both sides, which is why the Jobber vs Housecall Pro page can reach a verdict this one honestly cannot; if your shortlist is the enterprise end instead, Housecall Pro vs ServiceTitan covers that pairing. For a plan-by-plan read on the Housecall Pro side alone, the Housecall Pro pricing calculator does the seat and processing math.

The calculator below is the one to point at your own numbers. Feed it your headcount and a typical month of card volume and it tiers each tool, adds the seat and processing lines, and sets the real monthly total beside the advertised one — which matters most on the line that scales with you rather than with your plan. At meaningful card volume, 2.9% plus thirty cents a transaction can run well past the subscription itself, and it is the one cost ServiceTitan and Workiz leave you unable to model at all.

Whatever the total comes to, it is overhead you recover through your rates rather than a cost you absorb, so put it through your overhead recovery rate and check the software is earning its place instead of quietly thinning the margin on every job.

The honest verdict

If you run one to fifteen people and want a bill you can forecast, Jobber is the one you can evaluate today: read your band, pick your billing mode, and know the number before you speak to anyone. If you run a larger multi-trade or commercial operation whose process has genuinely outgrown a self-serve tool, ServiceTitan is built for that end of the market and the quote-and-demo motion is simply how software at that scale is sold — go in with the written checklist above. And if a vendor will not publish or state a price, that is a fact about the purchase, not a flaw to sneer at; it just moves the work onto you.

There is a third path, and honesty requires flagging what it isn’t. Fieldwynn is the field-service app we’re building for small crews, and it is not finished. It has no price and no plan card, because it is not something you can buy yet. The design intent is field-first — the tech in the truck working in a few taps on a phone, with scheduling, billing and routing handled in an augmented browser so the field app stays lean — and affordable for a crew of the size this page is written for. That is intent for software still in development, carrying no price claim and no feature we cannot show. If the tools that publish keep stepping your bill and the ones that don’t keep sending you to sales, join the early-access list below and you will be first when Fieldwynn reaches your trade.